Legal Notice
1. Site publisher
The website topchopping.com is published by:
- Company name: TopChopping
- Legal form: Sole proprietorship (Entreprise individuelle)
- Address: 14 rue de la Fabrique, 59000 Lille, France
- SIRET: 84256941000018
- EU VAT number: FR83 842569410
- Email: support@topchopping.com
- Publication director: Youssef
2. Host
The website is hosted by:
- OVH SAS
- 2 rue Kellermann — 59100 Roubaix, France
- Phone: 1007
- Website: www.ovh.com
3. Intellectual property
All elements of the topchopping.com website (texts, images, logos, videos, layout, structure) are the exclusive property of TopChopping, unless otherwise stated. Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the elements of the website, by any means or process whatsoever, is prohibited without prior written authorization.
The trademarks and logos on the website are protected by French and international intellectual property laws. Any unauthorized use constitutes infringement and entails civil and criminal liability for its author.
4. Personal data
In accordance with the General Data Protection Regulation (GDPR) and the French Informatique et Libertes law of 6 January 1978 as amended, personal data collected on the website is processed by TopChopping as data controller.
The data collected (last name, first name, email address, postal address, phone number) is used for order processing, customer account management, communication and compliance with legal obligations. It is retained for the period strictly necessary for these purposes and for compliance with accounting and tax obligations.
You have the right to access, rectify, erase, port, limit and object to the processing of your data. You may exercise these rights by writing to: support@topchopping.com.
You may also file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertes), 3 place de Fontenoy — TSA 80715 — 75334 Paris CEDEX 07, or at www.cnil.fr.
5. Cookies
The topchopping.com website uses cookies for operational purposes (cart, customer account) and audience measurement. Operational cookies do not require consent. Third-party cookies (analytics, advertising) are only placed after collecting your consent, which you may withdraw at any time.
You can configure cookie settings from your browser. For more information, see our privacy policy.
6. Consumer mediation
In accordance with Article L.612-1 of the French Consumer Code, consumers may use a consumer mediator free of charge to resolve amicably any dispute with TopChopping.
The competent consumer mediator is:
- Consumer Mediation — FEVAD
- Website: www.mediationfevad.fr
Before referring the matter to the mediator, a prior complaint must be sent to TopChopping in writing. Mediation may only be initiated if this procedure has failed.
7. Right of withdrawal
In accordance with Articles L.221-18 et seq. of the French Consumer Code, the consumer has a period of 14 days from receipt of the product to exercise the right of withdrawal, without having to justify reasons or pay penalties.
To exercise this right, the consumer must notify their withdrawal decision to: support@topchopping.com, using the withdrawal form available on the website. The product must be returned within 14 days following notification, at the consumer’s expense. The refund is made within 14 days following receipt of the return.
8. Liability
TopChopping strives to provide accurate and up-to-date information on the website. However, TopChopping cannot be held liable for errors, lack of availability of features, or the presence of viruses on the website. The information provided on the website is indicative and does not dispense the user from further personalized analysis.
9. Applicable law
This website and these legal notices are subject to French law. In case of dispute, French courts shall have sole jurisdiction.
10. Credits
Website built with WordPress. Hosting: OVH. Theme and extensions under open license.